What the agent did
His agent spotted that one of their Adobe accounts had been charged twice for the same plan for about 13 months. It found an old email thread with someone from Adobe, confirmed the duplicate charges, contacted Adobe Support and negotiated with their support agent.
Result, as claimed
got us a £580.35 refund straight into our bank account.
This is the result as the person described it in public. It has not been checked and is not a typical outcome.
Proof
Try it yourself
An agent that audits your software subscriptions for double charges and prepares the refund request with evidence.
Difficulty: Beginner
Prompt
Search my [business email] and bank or card statements from [date range] for software subscriptions. List each one with vendor, plan, account email, amount and billing date. Flag any vendor charging twice for the same plan, or any account I may have forgotten. For each flag, find supporting emails and invoices. Draft a short, polite refund request to the vendor's support that lists the dates and amounts. Show me the draft before you send anything.Tools
- Grok Bot Can read email and contact support with your approval
- ChatGPT Alternative if you paste in statements and invoices yourself
- Rocket Money Subscription tracker, mainly for US accounts
Steps
- Give the agent access to the inbox and statements you use for business software.
- Run the prompt and check each flagged charge against your statements.
- Approve the refund request and let the agent or you send it.
- Track the reply and the refund on your next statement.
Watch out: Bank statements and invoices are sensitive, so give the agent only the inbox and documents it needs and approve any message before it is sent.
Starter version by Solopreneur Code